A bit more information about us

Since 2018, TurnkeyHub has been a trusted partner in delivering comprehensive, high-quality insurance solutions to clients on the roads and in their homes. As a 24-hour emergency call center, we go beyond just assisting in emergencies—we are your first point of contact, ensuring fast, professional, and efficient service at all times.

We proudly serve Insurers, Underwriting Management Agencies (UMAs), and Brokers nationwide, offering tailored, end-to-end solutions designed to enhance client satisfaction and streamline insurance operations. We understand that in the insurance industry, responsiveness and reliability are crucial, and we are committed to providing seamless support that ensures peace of mind for your clients.

Our Specialised Services
We have built our own dedicated service provider panel to ensure nationwide, high-quality assistance across multiple sectors, including:

Accident Towing - Rapid response to vehicle accidents
Roadside Assistance – Rapid response to vehicle breakdowns and roadside emergencies.
Home/Office Assistance – Reliable support for household emergencies, from plumbing to electrical issues.
Geyser Replacements – Professional geyser repair and replacement services.
Non-Motor Salvage & Reports – Efficient handling and reporting of non-motor salvage claims.
Stolen Vehicle Recoveries - For peace of mind and hassle-free tracking for your private fleet

What Sets Us Apart?
✔ 24/7 Emergency Call Center – Always available to assist when it matters most.
✔ Nationwide Coverage – A trusted network of service providers across the country.
✔ Custom-Tailored Solutions – Designed specifically for Insurers, UMAs, and Brokers.
✔ Seamless Claims & Assistance Services – Ensuring policyholders receive fast, effective support.
✔ Commitment to Excellence – Reliable, efficient, and client-focused service.

24 hour Call Centre
Our call centre is available 24/7 to assist clients. We utilize specialized systems for communication via phone calls and SMS, ensuring all clients stay informed. Additionally, our system directs agents on which repair facility a vehicle should be taken to in the event of an accident, making the process automated rather than reliant on agent discretion.

Service Providers
We take quality and reliability seriously. All our service providers are carefully vetted, ensuring they meet our high standards of professionalism and efficiency. Each provider is registered with the necessary governing bodies, guaranteeing compliance with industry regulations and best practices.

We also maintain set rates for all services, ensuring cost transparency and consistency across the board. With a nationwide footprint, our extensive network allows us to deliver fast, reliable, and professional assistance anywhere in the country—giving you and your clients peace of mind when it matters most.

At TurnkeyHub, we don’t just respond to emergencies—we build long-term partnerships that elevate, simplify, and strengthen your insurance offerings.

Your clients deserve the best—let’s make it happen together.

Address

1st Floor, Building D, Glenfields Office Park, 375 Oberon Avenue
Faerie Glen
Pretoria, 0081


Contacts

Email: assist@turnkeyhub.co.za
Phone: 010 001 8178

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